Returns & Refund Policy

Because every item is printed to order just for you, we handle returns a little differently from a big-box store — but we fully stand behind the quality of everything we make.

Damaged, defective, or misprinted items

If your item arrives damaged, defective, or with a printing error, we’ll make it right with a free replacement or a full refund. Just contact us within 30 days of delivery with your order number and a photo of the issue. You won’t need to ship anything back for these cases.

Wrong item received

If you received a different product or size than what you ordered, contact us within 30 days and we’ll send the correct item at no cost to you.

Sizing, change of mind & buyer’s remorse

Because items are custom-made on demand, we’re unable to accept returns or exchanges for the wrong size chosen, change of mind, or buyer’s remorse. Please check the size guide on each product page before ordering — and if you’re unsure, message us first and we’ll help you pick the right fit.

Refund processing

Approved refunds are issued to your original payment method within 5–10 business days. Your bank or card issuer may take a little longer to post it.

Cancellations

Orders can be canceled for a full refund before they enter production (usually within a few hours of ordering). Once production begins, we’re